Fusion Benefits: Age Banded Rates Are Not Appearing During Enrollment.

(Doc ID 1535492.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle Fusion Benefits - Version 11.1.4.0.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Goal

Age banded rates are not appearing during enrollment.

All of the rates have the Parent label and the rest of them are showing. It just seems that it is the Age Banded Rates that are not showing. We did confirm yesterday that if the Legal Employer on the rates do not match the Legal Employer on the employee record that none of the rates will show. We have confirmed that this rate and this person have matching Legal Employers.

What other configuration should be reviewed?
 

Solution

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