Fusion Benefits: Age Banded Rates Are Not Appearing During Enrollment.
Last updated on NOVEMBER 24, 2015
Applies to:Oracle Fusion Benefits - Version 126.96.36.199.0 and later
Oracle Fusion Benefits Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Age banded rates are not appearing during enrollment.
All of the rates have the Parent label and the rest of them are showing. It just seems that it is the Age Banded Rates that are not showing. We did confirm yesterday that if the Legal Employer on the rates do not match the Legal Employer on the employee record that none of the rates will show. We have confirmed that this rate and this person have matching Legal Employers.
What other configuration should be reviewed?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms