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Fusion Benefits: Error Processing New Hire When Plan Type Enrollment Set At Min 1/Max 1 For OE Processing (Doc ID 1535627.1)

Last updated on NOVEMBER 02, 2024

Applies to:

Oracle Fusion Benefits - Version 11.1.4.0.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to to Evaluate life events, the following error occurs.

ERROR
-----------------------
A minimum of 1 options must be selected for the plan type <PLAN_TYPE>. Select additional options to satisfy the minimum requirement. (BEN-990218)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change plan type configs to require 1 min and 1 max enrollment to ensure that employees always have 1 valid election or waive row for all plan types.
2. Navigator > Benefits > Enrollment > Process Life Event > Evaluate life events

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Process Life events

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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