Incorrect Summary Of Fulfillment line Status In DOO Overview Page (Doc ID 1536738.1)

Last updated on JANUARY 23, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.5.0.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

 Incorrect summary of Fulfillment line status in DOO Overview page
 1. In DOO dashboard , Fulfillment line Status currently shows the counts for active Orchestration Process only.
 2. Order Fulfillment Analytics shows the graph for both active and Inactive Orchestration Process.
 3. For the end user it does not matter whether process is active or inactive as long as Fulfillment lines are open.

STEPS TO REPRODUCE

 a. Process Name : Orchestration Process Name  , View By: Item , Data Value : Line Count , Customer : All , Item : All  >> which shows total count for Orchestration Process viewed by Item.
 b. Order Fulfillment Analytics >> Fulfillment Lines >> View : Fulfillment Line by Status >> Units : Count >> Filer By : All --> which shows Fulfillment lines by status (for total Fulfillment lines available in your system)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms