ER: Invoking GetOrderDetails Webservice With Order Number Only - No Source System (Doc ID 1538859.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.5.0.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Goal

Is it possible to  to Invoke GETORDERDETAILS Webservice With Order Number Only - No Source System should be required ?

We require a change to the DOO GetOrderDetails Webservice, so that an order can be queried using an Order Number ONLY. Currently this service requires two values, Source System and Order Number.

We have instances where an order can be queried where the Source System is not known.

Our use case is:

Order Capture application is a deployed in a Websphere instance.
Fulfillment application is deployed in a Navision instance.

Additionally we have an Customer Service System Deployed in a SalesForce instance.

Users can query an order from the Customer Service System and at the point of query the Source System is not known. In this instance it may be possible to default the source system as there is only one Source System. This will change in the future as we implement connections to additional Order Capture applications. The Customer Service System will not know the relationship between the Order and the Source system where this was created.
 

Solution

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