Lead Scoring Rule Not Working (Doc ID 1545804.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Fusion Lead Management - Version 11.1.5.0.0 and later
Oracle Fusion Lead Management Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Lead Scoring Rule Not Working

A lead assignment rule for Lead scoring was created based on time; however, when the user clicks on Actions> Scores on the Lead, the score on the Lead does not change.

Rule Set definition:

Name: Lead Scoring
Rule name: Lead Time Frame - 3 Months
Type: Scoring Rule
Work Object: Sales Lead
Score:Conditions
Object=Sales Lead
Attribute=Time Frame
Operator=Equals
Value=3 months

Score:Action
Increase the score by 20
 

Solution

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