Can You Prevent Oracle SOA Human Workflow Responding To User Out Of Office Automated Replies To Actionable Emails?
(Doc ID 1554876.1)
Last updated on JANUARY 31, 2019
Applies to:Oracle Fusion Application Toolkit - Version 18.104.22.168.0 and later
Oracle SOA Suite - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
When a SOA Composite involves a respond from email and the person who received the email is out of the office having configured their email client to send an email warning respond for his/her absence, the SOA Server captures this message and answers with the standard un-solicited email like this:
Sent: Tuesday, May 14, 2013 9:05 AM
Subject: Auto: Automatic reply: Purchase Order #123456 needs attention
Oracle Human Workflow Service
The message you sent appears to be un-solicited. If you are responding to a notification, use the response link that was included with your notification.
Error encountered while processing notification response :
No NID Placeholder. Incoming message content does not contain Notification ID placeholders. Ensure that the response message is not corrupted.
This message was automatically generated by Human Workflow Mailer. Do not reply to this mail.
Is there something that can be changed or is this something that Fusion Product team is working on to improvise the product?
As it is pretty normal that such out of office emails would be relayed for approval notifications and there should be a more cleaner way(configurable somewhere) to ignore such messages by the Workflow.
Functionality is not impacted but users are worried that there is an error somewhere and we must explain to users that this is normal.
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