Allocation Manager - Getting Server Timeouts (Doc ID 1556010.1)

Last updated on OCTOBER 07, 2013

Applies to:

Oracle Fusion General Ledger - Version 11.1.1.5.1 and later
Oracle Fusion General Ledger Cloud Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Goal

Periodically, Server timeouts happen when working in Allocation Manager.

Replication Steps:

1. Log into Oracle Fusion
2. Navigate to GL/Journals
3. Launch Allocation Manager (Create Allocation Rule link)
4. Commence working in Allocation manager. (create variables, rules, rule sets, etc.).
5. Get 'server disconnect' message.
6. Remediation - close browser and relaunch Allocation Manager from Fusion GL.
--> The timeout is not tied to a particular action in Allocation Manager. It could happen while creating a rule set, modifying a rule, etc.
--> There are no hierarchy publications being done at the time.
--> This typically occurs when working in Allocation Manager for awhile (30+ minutes), with no activity in Fusion GL.
 

Solution

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