ER: Ability To Cancel Fulfillments Line From Downstream Systems (Doc ID 1559564.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.1.5.1 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Goal

Does Order Management Support processing cancellation requests from fulfillment systems.

This requirement arises when orders are sourced from order capture applications that have limited functionality. Key fulfillment decisions are made in fulfillment applications including cancellation of fulfillment lines.


Though there is workaround available, which is to mimic cancellation request coming from downstream as order capture request.

For longterm solution, this should be supported from downstream systems.
 

Solution

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