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Why Is A Double Sync Required To Complete The Lead Conversion Process In Outlook? (Doc ID 1560667.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Fusion CRM for Microsoft Outlook - Version to [Release 1.0]
Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


Why is a double sync required to complete the Lead Conversion process in Outlook? It take one sync to action the conversion of Lead to Opportunity and a second to retrieve the new Opportunity


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