Blank Screen for FYI Task and Details Not Available Information Message

(Doc ID 1561185.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Fusion Product Hub - Version and later
Oracle Fusion Application Toolkit - Version and later
Information in this document applies to any platform.


When attempting to open notifications in Fusion Applications or BPM Worklist , an empty screen is displayed.  Also a dialog box appears on the worklist notification saying "Details not available".

The issue can be reproduced at will with the following steps:
1. Log onto the worklist for Fusion Applications.
2. Try to open a notification in worklist notifications and approvals area for both Change Order (CO) and New Item Request (NIR) by clicking on a link.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms