Ability To Change Task Status From Complete To An Open Status (Doc ID 1562110.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM - Version 11.1.5.0.0 and later
Oracle Fusion Common CRM Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Goal

Enhancement Request
-----------------------------------
When a task is marked as completed, the user is not able to edit it anymore.

Steps
----------
1) Navigate to a Consumer
2) Navigate to Task node
3) Create a new task
4) Modify the task and add 100% achieved and save
5) Try to edit the task

Actual Result
-------------------
The task is not editable

Expected Result
---------------------------
The user wants to be able to complete a Customer Task, and then be able to edit it. But after it is complete, it locks (or changes to read only) and cannot be edited.
 

Solution

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