Unable to Type More Than One Character in the Value and/or Description Field of the KFF Search & Select Window For Some Segments in IE9 Browser. (Doc ID 1562655.1)

Last updated on JUNE 18, 2013

Applies to:

Oracle Fusion General Ledger - Version 11.1.5.0.0 to 11.1.7.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : Release 5 (11.1.5.0.0)

User is unable to type more than one character in the Value and/or Description field of the KFF Search & select window for some segments of a COA but not all. This issue happens only if using IE9 browser.
  
Expected behavior: User must be able to perform KFF search and select by typing in required length of characters as supported by the fields.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Pre-req: IE9 browser
2. Login to Fusion application ,  (N) General Accounting -> Journals -> Create Journal -> DAS: Vision Operations (USA)
3. Invoke KFF search and select window for Company segment on a JE line.
4. Try to type more than 1 character in either Value or Description field.
5. Note that user is unable to do so.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms