Performance Mgmt: Printable PDF For The Performance Document, It Is Not Opening In Consistently

(Doc ID 1566372.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.5.0.0 and later
Oracle Fusion Performance Management - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

STATEMENT OF THE ISSUE:
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Performance documents can be printed in PDF format at any stage during the process. But the system doesn't show the printable version of performance document (PDF) if employee and managers try to get the printable version of performance document during goal setting phase, employee evaluation step etc.

STEPS TO REPLICATE
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1. Manager creates performance document
2. Add/updates Set Goals step. Click on printable page button. Blank PDF document is opened.
3. Complete Set Goals phase
4. Employee start Self Assessment step
5. Add rating and comments. submit the self Assessment. Click on the printable page button. a Blank PDF document is opened.

EXPECTED BEHAVIOR
--------------------
The printable page button should open the PDF without any issues.

ACTUAL BEHAVIOR
------------------
The printable page button is opening a blank PDF document.

Cause

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