Request By Example On Consumer Tasks Section Doesn't Work (Doc ID 1567716.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Customer Center - Version 11.1.6.0.0 and later
Oracle Fusion Customer Center Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On :  11.1.6.0.0 version, Search

ACTUAL BEHAVIOR  
---------------
Search filter of QBE in french language (Only) does no select as requested but displays all tasks

EXPECTED BEHAVIOR
-----------------------
Search filter of QBE should work in the same way in any NLS language  than in base language (US)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigator > Customers > Retrieve a customer  eg Carnot Jacques
    > Edit details
2) Go to Tasks node
3) Change the default filter to display all tasks
Here you can see 3 tasks (Test 2, Task 1, Task 3)
4) Click on « Query  by example (QBE) » icon and search “Test” on subject field and click ENTER
It works fine in English. I’m able to search using “*2*” and I got my result Test 2.

Tested also Te%%2 as a QBE criteria and it rertive all tasks in french and and well Test 2 only in english

BUT SAME ACTION IN FRENCH LANGUAGE
It doesn’t work in French language. All tasks are still displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot  use search filter of QBE in french language it does no select as requested but displays all tasks

Cause

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