Fusion Global HR: Cannot Create Any New Hires Getting An Error A Record Value PersonDEO Already Exists (Doc ID 1569031.1)

Last updated on AUGUST 28, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a new hire, the following error occurs on the approval notification.

Error

FAULT_NAME=ServiceException::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException} messageType: {{http://xmlns.oracle.com/adf/svc/errors/}ServiceException} parts: {{ ServiceErrorMessage=FND:::FND_CMN_RCRD_VALJBO-FND:::FND_CMN_RCRD_VAL: A record with the value PersonDEO already exists. Enter a unique value.SEVERITY_ERRORoracle.jbo.RowValExceptionPersonDEO} cause: {null}

 
Steps To Reproduce:
1. Enter a new hire and submit.
2. Navigate to the Home page.
3. Select the approval notification. Note error message.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms