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Fusion Global HR: Cannot Create Any New Hires Getting An Error A Record Value PersonDEO Already Exists (Doc ID 1569031.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a new hire, the following error occurs on the approval notification.

Error

FAULT_NAME=ServiceException::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException} messageType: {{http://xmlns.oracle.com/adf/svc/errors/}ServiceException} parts: {{ ServiceErrorMessage=FND:::FND_CMN_RCRD_VALJBO-FND:::FND_CMN_RCRD_VAL: A record with the value PersonDEO already exists. Enter a unique value.SEVERITY_ERRORoracle.jbo.RowValExceptionPersonDEO} cause: {null}

 
Steps To Reproduce:

1. Enter a new hire and submit.

2. Navigate to the Home page.

3. Select the approval notification.

4. Receive the error message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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