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Fusion Global HR: Cannot Create Any New Hires Getting An Error A Record Value PersonDEO Already Exists (Doc ID 1569031.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Oracle Fusion Global Human Resources - Version and later
Information in this document applies to any platform.


When attempting to add a new hire, the following error occurs on the approval notification.

Error faultName: {{}ServiceException} messageType: {{}ServiceException} parts: {{ ServiceErrorMessage=FND:::FND_CMN_RCRD_VALJBO-FND:::FND_CMN_RCRD_VAL: A record with the value PersonDEO already exists. Enter a unique value.SEVERITY_ERRORoracle.jbo.RowValExceptionPersonDEO} cause: {null}

Steps To Reproduce:

1. Enter a new hire and submit.

2. Navigate to the Home page.

3. Select the approval notification.

4. Receive the error message.


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