Inactive Items Does Appear Under Sales Catalog And Product In Revenue Line. (Doc ID 1575114.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Sales Catalog Cloud Service - Version 11.1.5.0.0 and later
Oracle Fusion Sales Catalog - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, Set Up Product Management

ACTUAL BEHAVIOR
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Under ‘Browse Sales Catalog’ an inactive item can be seen and used for Revenue Opportunity

EXPECTED BEHAVIOR
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When switched off these Items should be inactive and not visible in CRM Search

STEPS
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The issue can be reproduced at will with the following steps:
1. Deactivate a CRM Item using the SCM/PIM Attribute settings visible in Sales Attributes.
2. In CRM Sales Catalog this will still be visible.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot deactivate on screen values.

 

Changes

 

Cause

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