Accessing Fusion Applications UIs Fails Intermittently With "Error 500 Internal Server Error" After Bouncing The Servers

(Doc ID 1579172.1)

Last updated on SEPTEMBER 17, 2013

Applies to:

Oracle Fusion General Ledger - Version 11.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

After bouncing the environment connections to Fusion Applications UIs and via ADFdi (Excel) fail with:

Incident errors, Error 500 Internal Server Erorr and (503) Server Unavailable

The GL diagnostig logs shows an essbase error:
Essbase Error(1054009): Application GLAccountingFlexfield is currently not accepting connections


and the

GL server log shows
ViewScopeException: No technology supporting ViewScope found. Currently Faces and Trinidad support viewScope.

Cause

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