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Escalation Period With Multiple Exemptions (Doc ID 1582493.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Self Service Procurement - Version and later
Oracle Fusion Self Service Procurement Cloud Service - Version and later
Information in this document applies to any platform.


Currently there is only the option to select one escalation exemption method, and that is by selecting the Highest Approver Title. Customer does not have consistent approver titles. Customer prefers to select a list of users, or enter a group and define members by account id so it enables customer to have multiple top tier approvers that will never have their notifications escalated. Limiting the field to Highest Approval Title assumes that all companies have a very strict hierarchy and that it is established, assuming through HR. It would be better to allow customers the ability to derive End of Chain for this function allowing us to set up a group, or individual.


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