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Fusion Application: Troubleshoot Provisioning Issues (Doc ID 1582784.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.1.5.1 and later
Oracle Fusion Goal Management Cloud Service - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Performance Management Cloud Service - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Purpose

 This article will explain the background and troubleshoot procedure for users/roles provisioning issues in fusion application environment.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Background
 Tools used for troubleshoot provisioning issues
 General Troubleshooting approach
 1. Verify the provisioning request
 2 Verify request status of Send Pending LDAP Requests
 3. Verify Send Pending LDAP Requests process
 4. Verify request in SOA composite instance
 5. Fusion release 11 and before : Verify OIM request
 Fusion Release 11 and before: Verify connectivity between HCM Domain soa server and IDM domain OIM server
 How to reprocess existing provisioning requests
 How to deal with failure provisioning
 House Keeping Process
 Auto Role Provisioning
References

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