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Fusion Application: Troubleshoot Provisioning Issues (Doc ID 1582784.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Fusion Application Toolkit - Version and later
Oracle Fusion Goal Management Cloud Service - Version to [Release 1.0]
Oracle Fusion Global Human Resources Cloud Service - Version to [Release 1.0]
Oracle Fusion Performance Management Cloud Service - Version to [Release 1.0]
Oracle Fusion Application Toolkit Cloud Service - Version and later
Information in this document applies to any platform.


 This article will explain the background and troubleshoot procedure for users/roles provisioning issues in fusion application environment.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Tools used for troubleshoot provisioning issues
 General Troubleshooting approach
 1. Verify the provisioning request
 2 Verify request status of Send Pending LDAP Requests
 3. Verify Send Pending LDAP Requests process
 4. Verify request in SOA composite instance
 5. Fusion release 11 and before : Verify OIM request
 Fusion Release 11 and before: Verify connectivity between HCM Domain soa server and IDM domain OIM server
 How to reprocess existing provisioning requests
 How to deal with failure provisioning
 House Keeping Process
 Auto Role Provisioning

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