OPPORTUNITY PRIMARY CONTACTS LIST IS NOT RESTRICTED TO SELECTED SALES ACCOUNT CONTACTS (Doc ID 1582884.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Opportunity Management Cloud Service - Version N/A and later
Oracle Fusion Opportunity Management - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.5.0.0 version, Pursue Leads and Opportunities-Manage Opportunities

ACTUAL BEHAVIOR  
---------------
During Opportunity creation , once a sales account is selected or entered  the LOV (List Of Values) for Primary Contact is not  restricted to this selected sales account contacts

EXPECTED BEHAVIOR
-----------------------
LOV Should be restricted to Sales Account contacts

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Navigator > Opportunities > Create Opportunity > Select Customer : XXX
> Field Primary Contact > LOV displays 3 contacts  :


A..
B...
Then a separation liçne
then also
C...
D...



B)

Navigator > Customers > Manage Customer > Search and edit XXX >
> Edit customer > Contacts left link : see only as contacts : C.. and D...

C)
Not all contacts are displayed

We have firts a list of 2 contacts
the after a line
Customer direct contact(s)




BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot be sure they select a contact from this Sales Account

Cause

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