ADF ERROR WHEN CLICKING TWICE ON ADD ATTACHEMENT AND CANCELLING : ADF_Faces-60097 (Doc ID 1587689.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.7.0.0 to 11.1.7.0.0 [Release 1.0]
Oracle Fusion Customer Center - Version 11.1.6.0.0 to 11.1.6.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On :  11.1.6.0  PB8 version, Extensibility

When attempting to to add an attachment to Consumer and canceling get an error
the following error occurs.

ERROR
-----------------------
ADF_Faces-60097 : For more information please see the server's error log for an entry beginning with ADF_Faces-60096
Server exception during PRR#7




STEPS
-----------------------
The issue can be reproduced at will with the following steps:


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot manage attachment in a safe way

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms