Not Possible To Search For Employees Via Search Engine

(Doc ID 1588812.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits - Version and later
Oracle Fusion Global Human Resources - Version and later
Oracle Fusion Compensation - Version and later
Information in this document applies to any platform.


On : version, Manage Benefits-Elect Benefits

When attempting to search for employees via 'person management', 'compensation', 'benefits'
the following error occurs.

An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 1, Server Domain, Server Instance: , Application Name: HcmBenefitsApp.

 If they try to search via person gallery it works fine.

The issue can be reproduced at will with the following steps:
Search Person using the following navigation
1. Workforce Management > Person Management > Manage Person > Enter name and click the search button
2. Benefits > Enrollment
3. Compensation > Administer Workers

The issue has the following business impact:
Due to this issue, users cannot use person search functionality on 'person management', 'compensation', 'benefits


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