Leads link not available Under Customer Center (Doc ID 1590215.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion CRM Application Composer - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Application Customer Center

ACTUAL BEHAVIOR
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In Release 5 there used to be a link for Leads under the Sales section. This is no longer visible. It is also no longer an option under the customer tree.



EXPECTED BEHAVIOR
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Leads should be available.



STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Navigator
2. Select Customers
3. Select one customer
4. at the left pane, Leads should be under 'Sales'

Cause

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