Fusion : Performance Approval Notification Missing In BPM (Doc ID 1590277.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Performance Management - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

When a manager submits a performance document for approval to the manager, normally it will show up in the next level manager's worklist for approval.  Currently when a manager submits it for approval, no notification shows up for the next level manager or anyone in BPM.  The performance document remains in a pending approval status.  


EXPECTED BEHAVIOR
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When a manager submits a performance document for approval to the manager, it should show up in the next level manager's worklist for approval.  

STEPS
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The issue can be reproduced at will with the following steps:

1) As a manager sign in and navigate to Performance Management
2) Search for a Performance document for Manager Approval and submit it for approval
3) Notice document is pending approval under Performance Manager Overview & there is no approval notification in next level manager worklist
4) Sign in as an admin, and under administrative tasks notice there are no approvals for performance documents, as if they are not being generated at all



Cause

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