When Attempting To To Hire An Employee Or Make Any Changes Results In Incident Error (Doc ID 1592589.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, Manage Workforce Lifecycle-Manage Personal Information

Errors when attempting to Hire an employee or make any changes to a Person record.


ERROR
-----------------------
"An application error has occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 337, Server Domain: , Server Instance: , Application Name: HcmCoreApp."


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Fusion Apps as HR Specialist
2. Navigator > New Person
3. Enter Person details.
4. Click next.
Receive error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot hire new people or update existing records.

Cause

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