Bug 17634349 Outlook > Fusion Integration (Doc ID 1595247.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion CRM for Microsoft Outlook - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.7.0.0 version, Synchronization

I am getting the following error after installing Fusion CRM for MS Outlook and attempting to synchronize for the first time:


ERROR
-----------------------
"SD0021: Created snapshot is not integral: 1 unresolved object(s)" error when synchronizing  
code: SD0021
result: error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run first synchronization

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot synchronize


Cause

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