Last updated on JUNE 22, 2017
Applies to:Oracle Fusion CRM for Microsoft Outlook - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 1.0]
Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 1.0]
Information in this document applies to any platform.
Consumers are not syncing to MS Outlook
When a sync from Fusion data (web app) to MS Outlook (CRM Desktop) is carried ou, Consumers do not appear to be coming across.
Log into Fusion Sales
Click on the Customers button (Release 7 UI)
Click on the Create button, and select the Consumer option
Attempt to sync with Outlook. Customers appear but Consumers do not.
Is this expected behavior?
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