Not Able to Access Hire Transactions That Have Been Saved for Later (Doc ID 1596369.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.5.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, Manage Workforce Lifecycle

ACTUAL BEHAVIOR
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Not able to view partially entered person records in the New Workers to Process Region.
When hiring a new employee, save the transaction, but do not submit since some information was not available at the time.
When the information is available to complete the hire person cycle, return to the New Workers to Process region and the person saved is not showing.


EXPECTED BEHAVIOR
-----------------------
When the Save and Close button is selected during the Hire an Employee process, the partially entered record should be available in the New Workers to Process Region of the New Person screen. The user should be able to select the partially entered record and resume the transaction.

In the New Workers to Process region, the Help bubble shows :
"New Workers to Process

From here you can access incomplete new-person transactions. Some of these transactions may relate to pending workers. Others may be transactions to add new employees, contingent workers, or nonworkers that you saved but did not complete. You must complete these transactions to create the person records."
So, this is where the transaction should show.


STEPS
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The issue can be reproduced at will with the following steps:
1 - Login to Fusion Apps as HR Specialist
2 - Navigator > New Person > Hire an Employee.
3 - Click on Hire an Employee.
4 - Enter a new person (ex. Dixon, Pending2)
5 - Enter Person Information.
6 - Without completing the flow, click on Save and Close.
7 - Receive confirmation that the information has been saved.
8 - Review New Workers to Process region.
Partially entered record (es. Dixon, Pending2) does not show.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot resume entering records when there is a partially entered person.


Cause

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