Sales Cloud Mobile Application experiencing keyboard issues on iPhone / iPad
Last updated on SEPTEMBER 29, 2016
Applies to:Oracle Fusion Mobile Sales Cloud Service - Version 220.127.116.11.0 and later
Oracle Fusion Mobile Sales - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Occurs when using 22.214.171.124.3(or lower) of Oracle Sales Cloud Mobile on iPhone or iPad
When attempting to perform a search of a Customer or logging an Interaction, upon selecting a search field or any Description field which brings up the QWERTY keyboard, the user experiences either a lag of the characters selected, or the keyboard immediately disappears from the iPhone UI.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms