Request Sales Account Assignment Scheduled Process In WARNING Status

(Doc ID 1601554.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Sales - Version 11.1.7.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.7.0.0 version, Assignment Manager Engine

When attempting to run Request Sales Account Assignment Scheduled Process
get a WARNING status
with the following message.

ERROR
-----------------------
The result of this process is : Process 70076 started assignment processing of 156 work objects. (MOW-225172)
156 out of 156 work objects were completed. 145 work objects successfully processed. 11 work objects failed. (MOW-225127)

Log has errors :
crmCommon.workMgmt.assignmentMgr.assignmentMgrService.applicationModule.Assign
 mentManagerAMImpl.doDisposition] [TARGET:
 /Farm_CRMDomain/CRMDomain/CRMCommonServer_1/CrmCommonApp] [TARGET_TYPE:
 fusion_apps_j2ee_app] oracle.jbo.AttrValException: JBO-27014: Attribute
 FinanceNumber_c in SalesAccountEO is required.[[
 at  oracle.jbo.server.JboMandatoryAttributesValidator.validate(JboMandatoryAttribu
 tesValidator.java:224)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigator > Schedule Process > Run Territiory Assignment process with below parameters :
- .Work Object: SalesAccount_Work_Object
-  Candidate Object Code: SalesAccountTerritory_Candidate_Object
-  Assignment Mode: Territory
-  View Criteria Name: SalesAccountsUpdatedSinceVC
-  View Criteria Bond Values : BindLastUpdateDate= YYYY-MM-DD HH:MM:SS (provide the date when the environment was provisioned in the specified date format, such as 2012-01-01 00:00:00)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot assin all sales acoounts

Cause

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