CRM R7 UPGRADE: QUERY BY EXAMPLE NOT WORKING AND DELETES THE VISIBILITY ON REVENUE ITEMS IN AN OPPTY (Doc ID 1603016.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Opportunity Management Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Opportunity Management - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Other Issues
After upgrade from Release 6 PB10

ACTUAL BEHAVIOR
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As soon a search in done on Revenue Items lines in XAF these lines disappeared (whatever the criteria is % ...)
User need to exit Opportunity center and enter again to see lines
 
EXPECTED BEHAVIOR
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 Revenue Items lines should not disappear after any search


STEPS
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The issue can be reproduced at will with the following steps:
- Login with TDV user
- Go to Oppty center to see the 3 opportunities belonging to TDV and see the revenue items they contain. (open each opportunity)
- Execute a "query by example" on the revenue items in an opportunity. Press "enter" to activate it: the revenue items are gone.
- Click on "query by example" again to desactivate it and on "Cancel" on the opportunity in the aim to not save this action.
- Check all TDV's opportunities (3: the one in which we did the query by example and the others): no revenue items anymore: they are all gone.
- Leave the Oppty center and go back into it: the revenue items are back in all the opportunities (3).

BUSINESS IMPACT

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The issue has the following business impact:
Due to this issue, users cannot keep watching revenue item lines after doing any search on these revenue lines

Cause

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