Unable to view Standalone Appointments after save
(Doc ID 1603888.1)
Last updated on FEBRUARY 19, 2019
Applies to:Oracle Fusion Customer Center - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Deliver Customer Care-Maintain Customer Information
Unable to View Standalone Appointments after Initial Save
The issue can be reproduced at will with the following steps:
1. Go to Sales Dashboard
2. Go to Planned Customer Visits
3. Create a standalone appointment, meaning that no customer or contact has been associated to it.
4. After the initial save, you can see the Appointment created.
5. Select any other tab
6. you can no longer view the appointment.
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