Internal Error When Creating Work Area : The Work Area cannot be created because of an internal error. Contact your application administrator. (ZCX-3075001) (Doc ID 1605523.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion CRM Application Composer Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion CRM Application Composer - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.7.0.0 version, Application Common
Release 7 PB4

When attempting to create a workarea for a custom object
the following error occurs.

ERROR
-----------------------
The Work Area cannot be created because of an internal error. Contact your application administrator. (ZCX-3075001)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Navigator >  Application Composer > Sales (application) > Create a custom Object > Reserva_2 with type text
> create a customer field Espaco2 with simple text format and indexed , searchable , updateable
> In scope of this customer Object > Create Work Area > add last step
get error : "The Work Area cannot be created because of an internal error. Contact your application administrator. (ZCX-3075001)".

The Work Area cannot be created because of an internal error. Contact your application administrator. (ZCX-3075001)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a workarea for a custom object

Cause

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