Unable To Update the HCM Manager / Supervisor For A User Via Manage User Screen
(Doc ID 1606158.1)
Last updated on JUNE 08, 2023
Applies to:
Oracle Fusion Incentive Compensation - Version 11.13.18.10.0 and laterOracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.07.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.
Symptoms
The Manager list of value (LOV) under the Employment Information section does not include specific manager in Users and Roles ( Manage Users ) form.
User is unable to assign a manager to an employee via Manage Users.
STEPS
Navigator > Users and Roles ( Manage Users )
1. Create user (eg. Kim, ImpSalesrep) in Manage Users with start date = 1/1/13
2. Create user (eg. Kim, ImpManager) in Manage Uses with start date = 7/1/13
3. Query up user ImpSalesrep in Manage User and click on the Manager's list of value.
4. Search for user ImpManager's name in the list of value. List of value returns no data.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |