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User Not Visible In Resource Directory (Doc ID 1606981.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Trading Community Model Cloud Service - Version and later
Oracle Fusion Global Human Resources - Version and later
Information in this document applies to any platform.


On : version, HCM - TCA Synchronization

User not is visible in the Resource Directory.

When users are hired via the HCM hire process, they cannot be seen in the Resource Directory.  Users created on the Manage Users screen can be found in the Resource Directory. 

Expect that the when employees are hired through the HCM New Hire process that they would be available in the Resource Directory screens just like when they are created through Manage Users.

The issue can be reproduced at will with the following steps:
1. Login as user with HR Specialist role.
2. Navigator > New Person
3. Hire Person1

4. Login as user with privileges to manage Resources for CRM.
5. Navigator > Resource Directory
6. Query Person1
No results are returned.

The issue has the following business impact:
Due to this issue, users cannot setup their Resources appropriately using employees that have been hired through HCM.


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