My Oracle Support Banner

Manage View Indicates Two Different Manager Sin The Portrait Gallery (Doc ID 1607961.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
An employee has two managers assigned, a line manager and resource manager. The resource manager is listed as 'Manager' in the employee's Contact Information.

EXPECTED BEHAVIOR
-----------------------
The 'Manager' Contact Point should be the employee's Line Manager assuming one has been assigned.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new work assignment for existing employee.
2. Assign two managers: a line manager and resource manager
3. Submit and, if necessary, approve the assignment.
4. Confirm both manager's appear in the employee's portrait card under the 'Employment' tab.
5. Confirm the resource manager, not the line manager, is the one listed as 'Manager' in the the Contact Information.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.