Rel7 Error Message When The Person Is Trying To Add A Contact (Doc ID 1609509.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Benefits - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Benefits

Error Message when the person is trying to add a contact

An employee is getting an error message when they are trying to add a contact.

ERROR
-----------------------
An application error occurred. See the incident log for more information.
 
An application error has occurred. Your help desk can use the following
information to obtain a more detailed description of this incident: 35,
Server Domain: HCMDomain, Server Instance: BenefitsServer_107, Application
Name: HcmBenefitsApp.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > My Information > Benefits
2. Try to add contact and receive the error


Cause

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