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How To Make The Field "Primary Contact" Exposed In Analytics For Reporting (Doc ID 1609603.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Customer Center - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

Tying to create a report that shows the contacts that are marked as the primary contact for Accounts. However, don't see this field exposed in Analytics.

Reproducible Steps

1. Log into Fusion
2. Navigate to Tools -> Reports and Analytics
3. Click Create
4. Choose the Subject Area: Sales - CRM Customers and Contacts Real Time
5. Expand the Contact Section
6. There is no field to determine if the contact is primary contact or not.

How to make the field(Primary Contact)exposed in Analytics?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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