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Fusion Global HR and US Payroll: Vertex Frequently Asked Questions (Doc ID 1613196.1)

Last updated on APRIL 13, 2023

Applies to:

Oracle Fusion Global Human Resources - Version and later
Oracle Fusion Global Payroll - Version and later
Oracle Fusion Global Human Resources Cloud Service - Version to [Release 1.0]
Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.
Search Words: Vertex Calculation Guide


Purpose of this document is to discuss frequently asked questions regarding installation and monthly updates of Vertex.

Questions and Answers

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In this Document
Questions and Answers
 What is Vertex used for?
 Vertex License
 How do customers get Vertex updates?
 Do Load Geographies and Load Payroll Tax processes need to be re-run after re-installing Vertex?
 Does P2T wipe out Vertex data?
 Is there some way to see the version or month of the Vertex patch data?
 What needs to be done if address combination is missing in Fusion?
 Vertex tax calculation reference material for US Payroll Customers
 Troubleshooting issues related to Vertex
 Invalid Combination
 Old version of geography data file
 Payroll fails with Cau-PAY-1635897: Cannot open the Quantum data files
 Payroll process errors out with the following message: “This payroll run was stopped due to an ongoing tax data update process."
 QuickPay and Payroll fail with Error PAY_289126_QTM_CONNECT_ERR

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