My Oracle Support Banner

Fusion HCM: How to Troubleshoot Issues When User Accounts Are Not Created or Updated in OIM (Doc ID 1613506.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.7.0.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

How to troubleshoot user account issues between Fusion HCM and Fusion OIM.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
 Employee was successfully created in Fusion HCM, however user account is not created in OIM.
 If after running LDAP jobs and email address in Manage Users still does not reflect mail address value from OIM.  
 User account for employee with e-mail address with accented letter does not get created in OIM
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.