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Invite People From People Connection Search Does Not Return Existing Users (Doc ID 1613625.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Workforce Directory Management - Version and later
Oracle Fusion Workforce Directory Management Cloud Service - Version and later
Oracle Fusion Sales - Version and later
Oracle Fusion HCM Common Architecture - Version and later
Information in this document applies to any platform.


On : version, HCM Common, People Connection Search


Customer has a CRM installation and no HCM deployments.
When attempting to Invite people, People Connection Search is not returning existing users.

Even though the person can be searched in Manage User screen and returned, they do not show up to Invite as a Connection.

Expect existing users to be available to add as Connections.

1) Login to Fusion Apps as Employee
2) Go to Homepage > People Connection > Invite/Manage Connections > Find and Invite People.
3) In the Person Gallery, search for and existing user
No hits will be returned.

4) Navigator > Manage users
5) Search for the same person as in step 3.
The user is returned here.

The issue has the following business impact:
Due to this issue, users cannot add existing users to their Social Connection network.


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