Fusion Global HR: Checklist Is Not Automatically Allocated During Hire or Termination Process (Doc ID 1614163.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Workforce Records

ACTUAL BEHAVIOR
---------------
Checklist tasks are not being automatically allocated when a new person is OffBoarded / Terminated or OnBoarded / Hired.
Checking the Manage Allocated Checklist shows that no checklists are assigned.


EXPECTED BEHAVIOR
-----------------------
Tasks from the defined checklist should be allocated to the people defined when the action is completed in the system. (i.e. When the Employee is hired, the actions should be allocated to the HR Specialist.)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to the system as a user with HR Admin privileges
2. Navigate to Setup and Maintenance
3. Query task Manage Checklist Templates
4. Click on Go To Task.
5. Define the Checklist Template with
Category = OffBoarding
Action = Blank

6. Terminate Employee
7. Check the Manage Allocated Checklists for the person
Observe that no checklists are allocated.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get checklists allocated automatically by a process.

Cause

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