Application Error While Adding Other Compensation In New Hire Flow (Doc ID 1614639.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Manage Workforce Lifecycle/Add Person

Application error occurs while adding other compensation in new hire flow on R7 environment

Create new employee and receive application error if adding Other Compensation
User tried a variety of plans and the issue occurs with all.
Note: User can add compensation at later stage using Manage compensation but would prefer to do this in new hire process flow.
Also, this doesn't occur in release 5 environment.

ERROR
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'An application error occurred. See incident log for more information.'


STEPS
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The issue can be reproduced at will with the following steps:
1. Sign in with hcm.user and navigate to New Person and select the Task: Hire an Employee
2. Enter minimum information and select next
3. Skip address and phone info – select next
4. Leave contract details blank and Scroll down
5. Enter min assignment information as shown in screen shot, Add manager and Add salary information
6. Expand 'Other compensation' and click on 'Award Compensation'
7. choose Plan and Option 'Signing on Bonus'
8. enter Details / Amount of 1000 and click OK - Application error occurs here:
'An application error occurred. See incident log for more information.'
9. Select cancel and then submit the transaction

Cause

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