Submitted Process Such As Deploy Compensation Plan and Collection Are Showing with BLOCKED Status (Doc ID 1614995.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

User submitted processes (eg. Deploy Compensation Plan and Collection) have BLOCKED status.
The Classification process is currently in RUNNING status for 4 hours.


STEPS
Navigator > Incentive Compensation
1. Submit Classify Transactions - RUNNING status
2. Submit Deploy Compensation Plan - become BLOCKED status
3. Submit Collection Transactions - become BLOCKED status

Changes

Included with Release 7 CRM patch bundle # 6, Oracle Fusion Incentive Compensation has seeded ESS job incompatibilities definition for IC processes.

Incompatibility Name: IcProcessesDomainInc
Incompatibility Type: Domain

List of incompatible jobs:
Job Display Name               Job Name
Deploy Plans                      DeployPlans
Collect Transactions            CollectTransactions
Revert Transactions            RevertTransactions
Classify Transactions          ClassifyTransactions
Run Crediting                    GenerateDirectCredits
Run Crediting and Rollup    GenerateDirectandIndirectCredits
Run Rollup                        GenerateRollupCredits
CalculateAll                       CalculateAll
Calculation                        CalculateEarnings
Create Payment Batch        CreatePaymentBatch
Refresh Payment Batch       RefreshPaymentBatch
Freeze Payment Batch        FreezePaymentBatch
Unfreeze Payment Batch     UnfreezePaymentBatch
Delete Payment Batch        DeletePaymentBatch
Pay Payment Batch            PayPamentBatch
Open Periods                    OpenPeriodBatchesforParticipants

Cause

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