Retrieving Export File Through Webservices Is Not Working Anymore After PB4

(Doc ID 1615356.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Fusion Common CRM Cloud Service - Version and later
Oracle Fusion Common CRM - Version and later
Information in this document applies to any platform.


On : version, Webservice

When attempting to use the Getfile Web Service to get an export file
the following error occurs.

Unable to download 'UCMFA213477'. User 'SARICHARDS' does not have sufficient privileges.

The issue can be reproduced at will with the following steps:
1.  Manage an export has been performed this morning through Web Services
2. Try to use WebServices, we get the following error:
Unable to download 'UCMFA213477'. User 'SARICHARDS' does not have sufficient privileges.

3. Note
Navigator > Setup and Maintenance > Schedule export > Can retrieve this export and get the file from UI

The issue has the following business impact:
Due to this issue, users cannot use UCM Get File Webservice


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