Retrieving Export File Through Webservices Is Not Working Anymore After PB4 (Doc ID 1615356.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Common CRM - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.7.0.0 version, Webservice

When attempting to use the Getfile Web Service to get an export file
the following error occurs.

ERROR
-----------------------
-18
Unable to download 'UCMFA213477'. User 'SARICHARDS' does not have sufficient privileges.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Manage an export has been performed this morning through Web Services
2. Try to use WebServices, we get the following error:
-18
Unable to download 'UCMFA213477'. User 'SARICHARDS' does not have sufficient privileges.

3. Note
Navigator > Setup and Maintenance > Schedule export > Can retrieve this export and get the file from UI


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use UCM Get File Webservice

Cause

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