Can Not Cancel an Incentive Compensation Transaction

(Doc ID 1615995.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to cancel Incentive Compensation transaction.

STEPS
Steps to reproduce:
1.  Login to the Application.
2.  Select Navigator > Incentive Compensation > Credits and Earnings.
3.  Search for and select a transaction.
4.  Select Actions > Cancel Transaction
5.  Note that the process status column value updates to Obsoleted.
6.  Navigate to any other page - for example, click the Home link.
7.  Navigate back to the same incentive compensation transaction.
Note that the value in the process status column reverts back to it's prior value (example: New)

Note that system behavior is the same for both manually created and imported transactions




Cause

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