Error When Issuing A Refund (Doc ID 1622268.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Fusion Receivables - Version 11.1.7.0.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.
AR-856622

Symptoms

Error when issuing a refund .
The refund was not processed because the Payables invoice was not created for the following reasons: Enter at least one location.. (AR-856622)


ERROR
-----------------------
The refund was not processed because the payables invoice was not created for the following reasons:
Enter at least one location..
(AR-856622)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to the Receivables Balances page
2. Enter Receipt information
3. Apply Receipt to open invoice
4. Actions > More > Issue > Refund
5. Enter Refund information, select OK
6. Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot issue a refund.

Cause

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