Fusion Compensation: Vertex Code Missing While Creating US Home Address HRX-1560253 (Doc ID 1622370.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Fusion Compensation - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, HCM Common

Vertex code missing while creating US home address

Customer is not able to save US address even after loading the US geography data.


ERROR
-----------------------

The vertex code is missing for the home or work address. Check the geocode exists for this location ( HRX-1560253)
The regional component creation could not be completed.





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to SAAS POD
2. Navigate to Person Mgmt > Search for Person record =510540
3. Create Address and update the US address. Here the customer is getting the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update US address

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms