Cannot Edir A Custom Object After Delete Sandbiox With same Object Name (Doc ID 1623969.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion CRM Application Composer - Version 11.1.7.0.0 and later
Oracle Fusion CRM Application Composer Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer Statement
----------------------------
This is a very serious product problem ! Please help rectify it the soonest because we're supposed to be LIVE in two weeks

It is in production environment.

1. We had created a sandbox A
2. In Sales module we created a custom object named “Qualif. Authorisation”
Name = QualifAuthorisation_c
3. Then we figured out that the custom object should be a child of opportunity
4. So we deleted the sandbox A
5. Created sandbox B
6. Went into opportunity and created child custom object “Qualif. Authorisation”
Name = QualifAuthorisation_c
7. Cretaed fields, triggers ….
8. Published sandbox B
We Never published sandbox A

Now we’re facing a problem which is that we can create records in that child custom object but cannot edit them once saved.
We are pretty sure that this is due to a name conflict between the child object and the top custom object even though it were never published !!!
Please note that ZERO APM customizations to that CO were done
Three other child CO are created under opportunity and they work perfectly
Only this CO does not work properly and we are pretty sure that this is due to the name
Please be aware that we are on production environment

Reproduction Steps
---------------------------
-- Under Edit Opportunity: SFI_opty_SW_1
-- Click Qualif. Authorisation tab
-- Click Create icon
  ++ Fillout "Form Completed Date" value and "Steria Resources labour" value
  ++ Click Save
==> The result: all the field becomes readable only ==> It is expected that the fields must
be in Edit mode.

 Business Impact
----------------------

If the issue did not solve, customer cannot go LIVE in two weeks

Environment
-----------------

AON

Release REL7
Patch Level HCM REL7 Bundle 6
Originating Template REL5 Template

Cause

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