Customer Info In Simplified UI Displays Customer Info Of A Totally Different Account

(Doc ID 1624245.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Application Toolkit Cloud Service - Version and later
Oracle Fusion Application Toolkit - Version and later
Information in this document applies to any platform.


On : version, Extensibility

When importing customers with some custom fields
fields values are well imported in table , but no values are displayed in Simple UI only

Values of custom fields should be displayed in UI
The issue can be reproduced at will with the following steps:
1. Navigator > Setup and Maintenance > Manage File Import Activities > create an import batch with customer as an object
2. Map custom fields further to standard ones > Submit Import > complete successfully (no errors)
3. Navigator > Customers Fuse simple UI > open one imported customer > none of custom fields have a value except first one (see snapshot) Sales Domain and Search type which has a wrong value


The issue has the following business impact:
Due to this issue, users cannot see in Simple UI (Fuse) custom fileds value which are correct in table


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